Privacy Policy

Welcome to Addis Homedecor Store (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gardens-decor.com or make purchases from our home and garden decor store.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:

• Contact details (name, email address, phone number)
• Shipping and billing addresses
• Payment information (processed securely through our PCI-DSS compliant payment gateway)
• Account credentials for registered users

Transaction Information:

• Purchase history and order details
• Payment method preferences
• Customer service interactions

Technical Information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website details

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders for our home and garden products
• To provide customer support and respond to inquiries
• To improve our website, product offerings, and shopping experience
• To prevent fraud and enhance security through our real-time monitoring systems
• To send transactional communications (order confirmations, shipping updates)
• With your consent, to send marketing communications about new products and promotions
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing marketing services.
• Legal Requirements: When required by law or to respond to legal process, protect our rights, or prevent fraud.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding certain Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliance for payment processing
• 3D Secure authentication (Verified by Visa, MasterCard SecureCode)
• Secure tokenization for stored payment methods
• Regular security audits and monitoring

While we take reasonable precautions, no internet transmission is completely secure. We encourage you to protect your account credentials and notify us immediately of any unauthorized activity.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction data is typically retained for 7 years to comply with financial regulations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing for direct marketing
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us using the details below. We may need to verify your identity before processing certain requests.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences (e.g., currency selection)
• Marketing Cookies: Used to show relevant ads (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top indicates when revisions were made. We encourage you to review this policy regularly.

11. Contact Us