Welcome to Addis Homedecor Store at gardens-decor.com. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to comply with these terms.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to make purchases through our website.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and all activities under your account.

1.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated systems to extract data from our site

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe all home and garden decor products including:

  • Bathroom accessories and furniture
  • Home textiles (mats, curtains)
  • Outdoor furniture (bistro sets, BBQ equipment)
  • Kitchen and baking items

However, slight variations in color or design may occur due to monitor settings or product batches.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Hygiene Products Policy

For health and safety reasons, certain items including bath mats, bath pillows, and personal care products cannot be returned once purchased.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase which we may accept or decline at our discretion.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order.

3.4 Order Confirmation

You will receive an email confirmation once your order is processed. This constitutes our acceptance of your order.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over £50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for:

  • Customs duties
  • Import taxes
  • Other potential fees

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided:

  • Items are in original condition with tags attached
  • Original packaging is intact
  • Items are unused and resalable
  • Proof of purchase is provided

5.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected]
  2. Wait for approval and RMA number
  3. Package item securely in original packaging
  4. Ship to our returns center at:
    Addis Homedecor Store Returns
    39 South Bridge
    Edinburgh, GB EH5Y 7HE

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our website including text, graphics, logos, and product designs are our property or licensed to us and protected by intellectual property laws.

You may not reproduce, distribute, or create derivative works without our express written permission.

7. Liability Limitations

7.1 Product Use

We are not liable for any damages resulting from improper use of our products.

7.2 Website Availability

We strive to maintain continuous website access but are not liable for temporary unavailability due to technical issues.

7.3 Maximum Liability

Our maximum liability to you for any claim related to our products or website shall not exceed the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be resolved in the courts of Edinburgh.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Addis Homedecor Store
39 South Bridge
Edinburgh, GB EH5Y 7HE
Email: [email protected]
Phone: +44 131 234 5678